About Econo Foods

Econo Foods is a South African food retailer and foodservice provider specializing in frozen and chilled products and general groceries, offering both in-store shopping and delivery services. Econo Foods specializes in a wide range of frozen and chilled foods, including poultry, pork, beef, seafood, dairy, eggs, pastries, and desserts. They also stock essential groceries like bread and fresh milk.

Job Details

• Reference Number: LOGOPSMGR1812
• Location: Cape Town, Western Cape

Job Role

The Operations Manager ensures efficient and effective operations at the Econofoods Distribution Centre. The role is hands-on and responsible for overseeing all warehouse activities that will be rotated during the day and night shift, including inbound receiving, replenishment, picking, dispatch preparation, and stock integrity. This role requires strong leadership, operational expertise, and a commitment to safety and quality assurance, ensuring that the warehouse is fully operational for the day shift to hit the ground running.

Qualifications and Experience

1. Grade 12 (Matric) certificate or equivalent qualification.
2. Proven experience of at least 3-5 years in a similar position, with a preference for experience within the FMCG Retail industry.

Duties and Responsibilities

• Provide performance updates and KPI tracking.
• Maintain clear communication with the day Logistics Manager and other stakeholders.
• Capture key incidents or observations in shift handover documents.
• Maintain high standards for order accuracy and loading readiness.
• Investigate any picking discrepancies or damage occurring on shift.
• Ensure pre-loads are correctly staged and trucks are prepared for on-time morning dispatch.
• Manage all warehouse operations during shifts, including receiving, replenishment, picking, and staging.
• Ensure smooth handover processes between day and night shifts.
• Monitor and report on shift performance, highlighting risks or delays.
• Oversee stock rotation (FIFO), temperature control, and bin accuracy.
• Ensure accurate capturing of stock movements in the WMS.
• Coordinate and verify nightly stock counts and adjustments.
• Lead, supervise, and develop a team of warehouse operators across various functions.
• Monitor staff attendance and timekeeping.
• Address team issues and motivate for peak performance.