About The Capital Hotels & Apartments

The Capital Hotels & Apartments is a South African hotel group that offers a hybrid model of traditional hotel rooms and fully serviced apartments across major South African cities. They are known for providing cost-effective, flexible accommodation for both short and long-term stays.

Job Hints

• Job reference: CL1460392SanB
• Joby Type: Permanent
• Location: Cape Town, Western Cape, South Africa
• Salary: R12,000 to R14,000 per month

Job Detail

A Butler primarily serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel. He/She should be fully conversant with all services and facilities offered by the hotel and also about the local vicinity. Serves food courses and alcoholic beverages to guests, Also Provides a courteous, professional, efficient, flexible and personalized service at all times. Always well groomed, clean, pleasant and creating renowned memorable experiences for the guests.

Why works with Us?

Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers. Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined.

Minimum Requirements:

1. Matric
2. 2 -3 Years Butler experience
3. Cigar knowledge essential
4. All round Beverage knowledge and pairing ability (Food and Beverage pairing)
5. Hands on Problem Solving approach and the ability to remain calm under pressure
6. Ability to work as part of a team, as well as independently
7. Honest and trustworthy beyond approach
8. Great attention to detail
9. Presentable and well spoken
10. Ability to delegate effectively
11. Meticulous with paperwork and admin
12. Must have graduated from the Butler academy
13. Must have prior hotel experience – front office knowledge would be beneficial
14. Must have experience in the food and beverage department
15. Must be fully proficient in English
16. An additional language will be helpful but not mandatory
17. Must have leadership qualities
18. Must be fully competent in using a PC – emails, word, excel etc.
19. Must have a driver’s license
20. Housekeeping and maintenance knowledge would be advantageous.
21. Exceptional Guest Services etiquette

Important Notice

Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.