Website Clicks Group
The Clicks Group is a leading South African retail-led healthcare group, listed on the JSE, that operates the country's largest health and beauty retail chain, Clicks, and the leading pharmaceutical wholesaler, United Pharmaceutical Distributors (UPD).
About Clicks Group
The Clicks Group is a leading South African retail-led healthcare group, listed on the JSE, that operates the country’s largest health and beauty retail chain, Clicks, and the leading pharmaceutical wholesaler, United Pharmaceutical Distributors (UPD). The group operates over 1,000 retail outlets across Southern Africa, including South Africa, Namibia, Botswana, Lesotho, and Eswatini.
Job Hints
- Industry: Wholesale & Retail Trade
- Location: Randburg
- Contract: Permanent
- Remuneration: Market Related
- EE position: Yes
- Job category: Pharmaceutic
- Contract: Permanent
Overview
Education and Experience Requirements
- Essential: Registered Pharmacist with SAPC
- Desirable: Retail Pharmacy experience
- Desirable: Uni solve experience
Knowledge and Skills Required
- SAPC and relevant legal knowledge
- Ethical working practice and compliance
- Knowledge of stock, cost, risk and compliance management procedures
- Knowledge of patient care, professional counseling
- Knowledge of customer service excellence
- Tutorship and coaching skills
- Results and target driven
- Planning and organizing skills
- Problem-solving skills
- Strong customer orientation
- Interpersonal skills (Customer service orientation and effective patient care)
- Computer literacy
- Strong financial acumen
Objectives
- To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
- To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
- To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
- To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
- To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
- To build and maintain sound working relationships with relevant stakeholders (center managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximized.
- To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
- To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
Competencies
- Following instructions and Procedures
- Relating and networking
- Delivering Results and Meeting Customer Expectations
- Relating and networking
- Planning and Organising
- Coping with Pressures and Setbacks
- Entrepreneurial and Commercial Thinking
- Working with people
- Adhering to Principles and Values
Important Notice
Kindly note that only applicants who meet the requirements will be contacted.
We are committed to the principles of Employment Equity.
To apply for this job please visit careers.clicksgroup.co.za.
