Website Discovery Limited
Discovery Limited is a leading South African financial services and private healthcare group headquartered in Sandton.
About Discovery Limited
Discovery Limited is a leading South African financial services and private healthcare group headquartered in Sandton. Founded in 1992 by Adrian Gore, the company is listed on the Johannesburg Stock Exchange (JSE) under the ticker DSY. Since inception in 1992, Discovery has been guided by a clear core purpose – to make people healthier and to enhance and protect their lives. We have been able to do this by pioneering the Shared-value Insurance model, which delivers better health and value for clients, superior actuarial dynamics for the insurer, and a healthier society. The success of the model in the markets where we operate has been testament to its importance to society.
Internship Details
- Internship: Servicing Administrator
- Business Unit: Discovery Invest
- Function: Administration and Office Support
Job Purpose
The Administration of transfers i.e. Section 14 & Section 50 transfers from Discovery’s platform to other Insurers/Companies
Education and Experience
- Matric with minimum 2 years Linked Investment Service Provider (LISP) experience.
- Knowledge and understanding of Long-Term Insurance Act and Pension Fund Act on Section 50 and Section 14 transfers.
- Knowledge and understanding of Retirement Products
- LISP (Linked Investment Service Provider) administration experience.
Duties and Responsibilities
- Processing of Section 14 and Section 50 transfers out.
- Requesting and following up on all outstanding documents with external companies, financial advisors, franchises and client’s
- Dealing with queries via email and taking of inbound calls with a possibility of outbound calls also.
- Dealing with escalations and ensuring that recovery on service failures are resolved timeously.
- Relationship building with financial advisors and internal and external colleagues.
- Monitoring of the task list to ensure all cases are within the agreed Service Level Agreements.
- Assisting with testing and system implementations
- Ensure that quality standards are met at all times.
To apply for this job please visit careers.discovery.co.za.
